Start with business analysis

April 1, 2018

It's strangely common for clients to notice a problem and decide new training is necessary.  To see the problem is a good first step, but before training is automatically assumed to be the solution, it's better to first assess the business problem. 

 

There are a large number of potential causes for the problem, such as low employee motivation, issues with the environment, lack of knowledge or inability to implement skills already learnt.

 

By conducting a thorough analysis of where the performance problem lies, what people are not doing and why, it leaves the designer in a better position to solve the problem.

 

The solution will then be far more effective, and achieve a measurable impact on the success of the business.

 

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