Pause and Reflect

September 24, 2020

With South Africa poised to move to Level 1 lockdown, we are pausing to reflect on what has worked well, what we would avoid next time, and what to incorporate into our culture and process longer term.

 


What worked well:

In the initial confusion and fear of Covid 19 and what it meant for us individually and collectively in the office, we decided on 1 rule: API. We would Assume Positive Intent.

 

This meant that for all communication, our first reaction would be to assume the person had a positive intent. This helped us reframe something that may have been written in haste, or with external stressors impacting, into a positive start.

 


What we’d avoid:

Meeting overload was a real feature of our
lockdown experience. Some strategies we used to make progress
included eliminating some meetings, shortening others and
generally ensuring when we did meet they were fruitful and worth
our time. We also actively spoke about our meeting culture, and
encouraged people to leave meetings where they were not needed,
and check on the purpose of meetings before automatically
accepting.


What we’d like to keep looking forward:

Amazingly our Construct Culture of support and mutual respect has not only continued but has been enhanced during lockdown. This is during a period where we’ve not been physically connected, as well as recruiting and onboarding dozens of new members.

 

Globally people have reported feeling more a part of the Construct Team, which is for sure something we will be looking to maintain and enhance.While the pandemic is not over, we maintain a positive attitude and have begun looking forward to being in-person again soon in.

 

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